Mitch - 2018 Ford F150
02/11/23-Comodo Motors and Enzo were great to work with, especially after speaking with 4 other dealerships throughout my truck search and beginning to become frustrated by the standard “when can you come in?” driven narrative, while not really answering questions or providing additional information beyond what was listed on the VDP. After a few locations were resistant to provide additional photos of the undercarriage, Enzo quickly captured and sent some over without hesitation - as he knew I was driving in from 2.5hrs away.
If you’re looking for more of a ‘boutique’ experience where you are top of the list, as opposed to one of dozens of appointments, this is a route worth taking.
Beyond the additional photos he answered questions in thorough detail and asked questions of his own to better understand my target needs. It felt very transparent the entire process, without any sense of “being told what they wanted me to hear” or the traditional sales tactics to set appointments and then pressure for the sale once in the door.
Would highly recommend not only from a shopping experience perspective, but the quality of inventory and attention to detail that is often overlooked at other dealerships really stood out. I may have had my own assumptions going in, as I typically purchase from franchise dealerships, but I was pleasantly surprised at how well maintained and the overall condition this inventory offered. While these are pre-owned vehicles, you can see there is a certain quality of vehicle that is being offered and an effort made to ensure the vehicle is thoroughly inspected and repaired/serviced before placing it on the lot.
End-to-end there was no pressure, honest responses, and some advisement along the way on various options regarding service contract tiers / differences.
